Effective Date: 16 July 2026
At LKK Auto Consultants, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the information you provide when using our website.
Information We Collect
When you register an account or contact us through our website, we may collect personal information such as:
Full name
Email address
Contact number
Company name (if applicable)
Any other information you voluntarily provide
We only collect information that is necessary to provide our services.
How We Use Your Information
Your personal information may be used to:
Create and manage your user account
Respond to your enquiries
Provide vehicle appraisal, claims, and technical investigation services
Communicate with you regarding our services
Improve our website and customer experience
Comply with applicable legal and regulatory requirements
We do not sell or rent your personal information to third parties.
Disclosure of Information
We may disclose your information where:
It is required by law or a government authority;
It is necessary to provide our services through trusted service providers; or
You have given your consent.
Any third parties engaged by us are expected to protect your information and use it only for the purposes for which it was provided.
Data Security
We take reasonable administrative, technical, and physical measures to protect your personal information from unauthorised access, use, disclosure, alteration, or destruction.
Cookies
Our website may use cookies or similar technologies to improve your browsing experience and analyse website traffic. You may choose to disable cookies through your browser settings, although some website features may not function properly.
Access and Correction
If you would like to access, update, or correct your personal information, or have any questions about how your data is handled, please contact us using the details provided on our Contact page.
Retention of Information
We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable laws and regulations.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.
Contact Us
If you have any questions regarding this Privacy Policy or our handling of your personal information, please contact us through the Contact page on this website.
Personal Data Protection (PDPA)
We are committed to handling your personal data in accordance with Singapore’s Personal Data Protection Act 2012 (PDPA).
Any personal data collected through this website is used solely for the purposes of account registration, responding to enquiries, providing our vehicle appraisal, claims, and technical investigation services, and meeting applicable legal or regulatory requirements.
By submitting your personal information through this website, you consent to the collection, use, and disclosure of your personal data for these purposes.
We take reasonable measures to protect your personal data from unauthorised access, collection, use, disclosure, copying, modification, disposal, or similar risks. Your personal data will be retained only for as long as necessary to fulfil the purposes for which it was collected or as required by applicable laws.
You may request access to, or correction of, your personal data, or withdraw your consent (subject to legal or contractual restrictions) by contacting us through the Contact page on this website.